Companies deploy CRM solutions to improve business performance, maximize customer relationships and enhance customer service, but many deployments fail to meet expectations. There are many reasons ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Standardizing processes is important for a growing business, but few people know exactly how to do this. Most times, what is created is too general or detailed and burdensome and is put on the shelf ...

Every successful business consists of a host of key, high-earning processes. But what if they could be improved? Good news: They very much can. Every successful business relies on a variety of ...

BPEL (Business Process Execution Language) has become one of the most important technologies of SOA (service-oriented architecture) and enables easy and flexible composition of services into business ...

The life and health insurance industry offers several valuable business development lessons that can be applied to companies across various sectors. From risk management to financial planning to ...