Most business owners behave suspiciously like ostriches when it comes to the topic of crisis planning. Either they think nothing bad will ever happen to (or around) their business or they assume that ...

Strong communication with the public is an important skill for any company, but this skill requires caution and tact. The right communication can persuade consumers to try out a new product or service ...

Communicating effectively is not just for leaders and managers. Employees also need to communicate well if they want to meet their own needs, especially during a crisis. Sometimes employees rely too ...

Emotions are natural, human, useful responses that provide us with rapid information about a situation and that can help us communicate with others. Emotions provide information about our needs and ...

Every workplace interaction—be it written, virtual, or in-person—involves communication. In fact, we communicate so frequently, we rarely even think about it. Yet the ability to communicate ...

Technology has a major impact on our ability to communicate, and the evolution of technology has had epochal changes on the development of human populations and industry. Prehistoric humans used ...