Friendly fraud — which refers to customers requesting a refund for an otherwise legitimate payment — is getting worse, increasing the danger of financial losses and the risk of security overreach to ...

Some card details on this page may be out of date. Kendra Graham -- owner of Kendra’s Gems-- found out that after shipping merchandise to two different customers, they disputed the purchases with ...

The impact of fraud on companies grows every year. In 2020 alone, in the United States, more than $ 630 billion was spent on online purchases and $ 12 billion was lost to fraud. In addition, global ...

So-called friendly fraud is a growing problem for many merchants. A report from chargeback-management firm Chargebacks911 reveals that nearly three quarters of the 300 merchants surveyed have seen a ...

CHICAGO (WLS) -- It's easier than ever now to get fraudulent charges reversed from your credit or debit card, especially in a new world of data breaches at stores including Target and Jewel. But the ...

OMAHA, Neb.--(BUSINESS WIRE)-- 'Friendly fraud’ is expected to increase by 25% between Thanksgiving and Cyber Monday, according to an analysis of billions of transactions of global eCommerce ...

Small business owners are facing an overwhelming host of challenges right now, from having to shutter due to the coronavirus pandemic to struggling to obtain government loans in order to stay afloat.

The next time you call your bank to dispute a fraudulent credit card charge, get ready for some extra hassle. And you might already have noticed that more shippers are requiring signatures for ...

Most business leaders are all too familiar with the challenges of protecting their organizations from hackers and spammers. But what do you do when legitimate customers are the ones participating in ...

Online fraud typically spikes when holiday shopping begins in November, but so-called friendly fraud poses another big threat this year with the pandemic pushing more consumers — and inexperienced ...

SAN FRANCISCO -- Facebook allowed children to rack up huge bills on digital games while the company rejected recommendations for addressing what it dubbed "friendly fraud," according to newly released ...