FOX Business’ Ashley Webster reports on ‘enormous’ data centers sprouting up across the U.S. at rapid rates, creating jobs but also detractors on ‘Making Money.’ Massachusetts men charged with nearly ...

The U.S. Army Corps of Engineers, in collaboration with the Federal Emergency Management Agency (FEMA) and Maui County, recently announced a shift in the island's post-wildfire recovery phase. As ...

Several catalysts have emerged for Rithm Capital Corp. both in terms of macroeconomic parameters and also company financials. They include a steepening yield curve, upward EPS revisions for Q4, ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

The 2025 Rockefeller Center Christmas tree is on its way to New York this week — and you don’t have to wait until the official lighting to catch a glimpse. The 75-year-old, 75-foot-tall, 11-ton Norway ...

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

There’s good news and bad news for those whose blood pressure shoots up when a call center directs you to a chatbot without even the possibility of first conversing with a human. First, the bad: the ...

The Qatar Investment Authority is partnering with Blue Owl Capital Inc. to finance and invest in data centers, marking the sovereign wealth fund’s latest bet on the booming artificial intelligence ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...