Kaizo. All your customer support operations in one place
Get top-tier AI with Kaizo — now featuring models like Claude 3.5 Sonnet and GPT4o. Try them and pick your favorite!
Auto QA - Kaizo
Kaizo is a, AI-powered QA & performance management platform for customer support teams using Zendesk or Salesforce.
Best QA software for CS - Kaizo
Kaizo is an AI-powered QA & performance management platform for customer support teams using Zendesk or Salesforce.
Which Kaizo Plan Is Right For You
Find the right plan for you. Get real-time scorecards, reporting dashboards, QA and gamification for your Zendesk. Try Kaizo for free today.
Performance Coaching - Kaizo
Kaizo is a performance management & development platform for customer support teams using Zendesk. Get real-time insights, QA & gamification.
Kaizo for Zendesk - Kaizo
“Kaizo is an essential part in getting that awareness and finding root causes for areas that we can improve, and then trying to improve on that. ”
Introduction into Dõjõ – Kaizo
Welcome to Dõjõ house, the place where you can check your progress as a Customer Support hero! 🧐 What can I see in this house? Depending on your role in Kaizo, you will have different views inside …
Team metrics update – Kaizo
In Kaizo, we save the historical results of the agent based on the team that he "belonged to". This ensures that upon an agent being promoted or moved from team to team, the historical team results …
AI Summary – Kaizo
The AI Summary feature in Kaizo is a game-changer for QA rating and case reviews. By condensing conversations into concise summaries, QA experts and team leads can make informed decisions …
Kaizo
Promoted articles How to install Kaizo - Zendesk How to set up a QA scorecard in Kaizo? What is the best QA scorecard for my team? How can coaching help my agents to become CS champions? How …