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  1. Request a refund for digital games | Xbox Support

    Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be …

  2. Get an exchange or refund on devices bought from Microsoft

    If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like …

  3. Check the status of your Microsoft Store return or refund

    Sign in to your Microsoft account on account.microsoft.com to view your order history and the status of returns and refunds.

  4. Getting refunds for your purchase | Xbox Support

    Learn how to request a refund for a purchase from the Xbox Store.

  5. How to get a refund on a Microsoft subscription

    Learn how to get a refund when you cancel your Microsoft subscription.

  6. Request a refund for digital games | Xbox Support

    Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be …

  7. Microsoft Store & billing help

    Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

  8. Cancel an order or pre-order from Microsoft Store - Microsoft …

    If you don't see this option, you've already been charged for the item, but you can request an exchange or refund. Select the check box next to the item, and then select the Cancel item …

  9. Xbox subscription cancellations and refunds | Xbox Support

    Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

  10. Cancel your Microsoft subscription - Microsoft Support

    To cancel Microsoft subscriptions such as ClipChamp or OneDrive, please follow the instructions below. Go to Subscriptions and sign in with the Microsoft account you used to purchase your …

  11. Digital Game Purchase Refund Terms | Xbox Support

    These Digital Game Purchase Refund Terms cover Microsoft Store's digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and …